Refund Policy

Unfortunately no refunds due to hygiene purposes. 

Please read the ingredients to ensure no allergies or skin reactions occur, as we are not liable. If concerned, we suggest a test patch on skin before applying, if any reaction occurs please stop applying and seek professional health assistance. Ingredients are not 100% natural nor harmful. Our product is very lightly Jasmine scented, the less scent, the better it is for you and that’s the way we like it. Please keep balm in a cool room temperature space, to avoid the balm melting. Also do have a look at our Instagram/Facebook to see the before and after shots of our Sheer Pink FLOWERLIPS and how colour varies on each individual.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.